When can I expect a response?

We thoroughly investigate all complaints and take action when necessary. However, we may not always provide updates on the outcome of our investigation. Rest assured, your complaint will be carefully reviewed, and any necessary action will be taken in line with SunServer policies (paragraph 4).

You can check the domain’s status yourself using SunServer Lookup. If the status shows clientHold or serverHold, it means the domain has been suspended and is no longer accessible on the Internet.